Return Policy

Return Policy

At Antoniovicci.com, we strive to ensure your complete satisfaction with every purchase. If you are not entirely satisfied with your order, we are here to assist you with an easy and hassle-free return process.

Returns and Exchanges

We accept returns and exchanges within 30 days of the delivery date. For an item to be eligible for return, it must be:

  • Unused, unworn, and in its original packaging.
  • With all original tags and labels attached.
  • Free from stains, odors, or any signs of use.

How to Initiate a Return

To initiate a return, please follow these steps:

  1. Contact Us – Email our support team at [your email] with your order number and reason for the return.
  2. Return Approval – Once approved, you will receive return instructions.
  3. Ship the Item – Send the item using a trackable shipping service. The customer is responsible for shipping costs, unless the item is defective or incorrectly shipped.

Refund Process

  • Once the returned item is received, it will be inspected within 5-7 business days.
  • If approved, the refund will be processed to your original payment method within 3-5 business days.
  • Shipping fees are non-refundable.

Exchanges

If you need a different size or color, please follow the return process and then place a new order for the desired item.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of receipt with photos of the issue. We will provide a free replacement or a full refund.

Non-Returnable Items

Some items are non-returnable, including:

  • Gift cards
  • Final sale or clearance items
  • Customized or personalized items

Delays or Issues with Refunds

If you haven't received your refund yet:

  1. Check your bank account.
  2. Contact your credit card company, as it may take some time for the refund to be processed.
  3. If the issue persists, please email us at [your email].

For Any Return Inquiries

Do not hesitate to contact us via email at [your email] or phone at [your phone number].

Thank you for your trust, and we look forward to serving you!

Antoniovicci.com